By using Flixehost services, you agree not to use our infrastructure for any illegal activities, including phishing, DDoS attacks, or spamming. Any violation results in immediate termination without notice.
Users are responsible for all content hosted on their accounts and for keeping their login credentials secure. Flixehost is not liable for data loss due to user negligence.
Flixehost shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from servers going off-line or being unavailable for any reason.
We reserve the right to modify or discontinue any service with or without notice. Prices for all services are subject to change upon 30 days notice from us.
We collect your email, name, and billing address to provide services. We use encrypted protocols to ensure your data remains private and is never sold to third parties.
class="seccolor">All personal data is stored in secured databases. We comply with international data protection standards to protect your identity and financial information.
Your information is only shared with trusted third-party partners (like Stripe or PayPal) necessary for processing payments and preventing fraudulent transactions.
We retain your information as long as your account is active. Upon request, we can delete your personal data provided there are no outstanding legal or financial obligations.
To request a refund, you must open a billing ticket through our client area. Refunds are typically processed within 5-10 business days to the original payment method.
Initiating a chargeback or payment dispute will result in immediate and permanent account suspension. Please contact our support first to resolve any billing issues.
Flixehost guarantees a 99.9% network uptime. If we fall below this threshold, clients may be eligible for service credits as defined in our compensation table.
In the event of a critical hardware failure (CPU, RAM, Storage), Flixehost guarantees replacement of the faulty component within 4 hours of identification.
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